Refund Policy

Returns & Refunds

RETURN POLICY

Last updated 19^th March 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days from the date of delivery. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@precishop.ae to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

FMS Manufacturing Equipment DMCC

Attn: Returns

34th Floor, Swiss Tower, Plot Y3, Jumeirah Lakes Towers,

Dubai – UAE

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned or exchanged: 

•   Special customized items such like special cutting tools or special designed machinery

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@precishop.ae